Jobs In

Responsibilities:Act with integrity and keep the customer in mind in every interaction.Handles cases involving video calls.Follow the process guidelin

• verbal communication
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• Effective Communication

Responsibilities:Build and deepen customer relationships and increase customer wallet share and sales through phone channels.Understand your customers

• Relationship Manager
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• Customer Service
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• Customer Management
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• Outbound Calling

Responsibilities:Responsible for responding to customer inquiries via phone, chat, and email.Basic Level 1 issues and some, including remote troublesh

• Technical Support
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• Service Desk
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• Voice Process
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• Troubleshooting
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• Effective Communication
• International Voice Process

Responsibilities:Good communication is required.B2 (Versant) language skills required.At least 6 months of experience in non-voice/chat process suppor

• Blended Process
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• BPO Non Voice
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• Customer Service
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• International BPO

Responsibilities:Use available information and tools to verify caller identities and protect member information.Initiate effective and timely written

• Inbound Calls
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• Customer Service
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• interpersonal skills
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• Chat Process
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• Communication Skills
• MS Office

Responsibilities:Handles outbound calls to customers to complete medical examinations prior to issuance of insurance.Maintain a professional attitude

• TPA
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• Inbound Process
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• BPO Voice
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• Healthcare Bpo
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• Inbound Calls

Responsibilities:Engage with customers on incoming video calls and complete pre-registration verification.Check whether the submitted documents match

• Customer Service
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• Telecalling
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• KYC Analysis
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• International Voice Process

Roles and Responsibilities: Maintain high login efficiency (availability) for customers.Resolving tickets within agreed SLAs regarding ticket volume a

• IT Service Desk
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• IT Helpdesk
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• Technical Support
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• Troubleshooting
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• SLA Management

Role & Responsibilities:Review documentation submitted by your sales team to onboard sellers.Identify the authenticity of a document.Coordinate wi

• KYC Analysis
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• Merchant Onboarding
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• Excel
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• VLOOKUP
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• Risk Control

Requirements:Candidates must have at least one year of experience as a team leader in the BPO sector.Must have experience in insurance/banking process

• Team Management
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• Sales Process
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• Insurance
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• Voice Process
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• Team Handling

Responsibilities:Ought to have fabulous communication abilities.Ought to have Great Specialized Information on DHCP, DNS, ISP, switch, Modem. organizi

• Inbound Process
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• Customer Service
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• International Call Center
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• Problem solving
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• Customer Handling
• International BPO

Role & Responsibilities:Handling the customer queries over chatsResolving customer queries and concerns over time.Assisting Customer if they are f

• Inbound Process
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• Customer Handling
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• Communication Skills
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• Inside Sales

Requirements:Good communication skills.Good understanding of Customer Support Business.Should be OK to take 4 live chats at a time (80% chat and 20% o

• Blended Process
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• Chat Process
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• Customer Service
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• English Typing
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• Customer Handling
• Domestic Process

Requirements:Must possess good verbal written communication skills.Ability to multi-task in a fast-paced, deadline driven environment.Highly organized

• Communication Skills
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• Interpersonal
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• English Typing
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• Problem solving

Requirements:Degree: 12th pass or Any GraduateCTC: 4.0 - 5.O LPA(Approx.)Location: Home/Office (Hybrid/Onsite)Experience: Freshers/Experienced BothLas

• English Typing
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• Communication Skills
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• Chat Process

Role & Responsibilities:Identification and assessment of future and current training needs.Design a holistic or individualized training approach.U

• Learning and development
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• Training Programs
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• Leadership Skills
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• Good Communication

Roles & Responsibilities:Answers incoming calls and ensures proper procedures and quality standards are strictly followed.Attend training and get

• Inbound Process
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• Telesales
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• Inside Sales
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• Upselling
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• Outbound Sales
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• Telemarketing

Role & Responsibilities:Accurately processes life insurance and pension insurance administrative tasks (e.g. change of correspondence address, cha

• BPO
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• Excel
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• Operations
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• Writing
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• Customer Service
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• Problem solving

Role & Responsibilities:Conducts quality assessments of customer interactions to ensure compliance with company policies, procedures, and quality

• Customer Service
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• Quality Analysis
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• RCA
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• auditing
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• quality management system

Role & Responsibilities:Write clear and compelling copy for a variety of media (social media posts/campaigns, a

• Content Development
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• PDF
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• Time management
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• Social Media
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• Tool design
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• Digital Marketing

Role & Responsibilities:Attend training to gain a deeper understanding of our products, services, and industry trends.Work with product developmen

• Analytical skills
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• Problem solving
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• Communication Skills
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• Strategic Planning
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• IT Skills
• Management skills

Role & Responsibilities:The Chat Customer Service Representative is responsible for providing excellent customer service through the chat support

• customer support
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• Customer Service
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• Non Voice Process
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• International BPO

Responsibilities:To resolve customer questions via phone, email, or chat.Respond to customer inquiries on time.Ensure customer satisfaction and provid

• Customer Services
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• Inbound Process
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• BPO
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• Backend Operations
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• customer support
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• Domestic Process

Role & Responsibilities:Work closely with sales/banking teams to onboard merchants from partner banks.After receiving the device ID from the partn

• Merchant Onboarding
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• EMI
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• Operations Management
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• Cross Functional Coordination

Role & Responsibilities:Interactions with customers (internal/external) required to meet process deliverables.Creation of medium/complex design co

• Effective Communication
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• Google AdWords
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• Digital Marketing